Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All orders are free shipping. USPS or Express Shipping also available, Please call for other requirement.

Which payment methods are accepted in the Online Shop?

We accept all payments. PAYPAL,CreditCard and Stripe

How long will delivery take?

3 to 5 business days.

How secure is shopping in the Online Shop? Is my data protected?

All Data is Protected with SSL Certificate. No Credit INFO are stored in our data base only basic customer information.

What exactly happens after ordering?

Your item is shipped out the same day after getting the Payment . If order is made on a weekend it will be shipped out on Monday.

Do I receive an invoice for my order?

Yes, you will be email your invoice. Your purchase history is kept in the MY ACCOUNT section

Send us an email

customerservice@sojoy.com

helen@sojoy.com